概要

To obtain a mid-level position within an
organization. Objective is to work in an
organization that offers fast paced learning
and professionalgrowthwhich requires strong
dedication and skills.

工作经历

公司标识
Complaint Coordinator
Karachi Electric
Mar 2018 - 代表 | Karachi, Pakistan

1) Working on SAP (PM), Qlik View & CRM Software.
2) Making comprehensive reports regarding complaints.
3) Communicate with Technical site teams for the faults
resolution.
4) Communicate with consumers on calls to trace out the faults.
5) Resolution of complaints with efficient manner to minimize TAT.
6) Liasion between Stores & CM for material.Liasion between Stores & CM for material.

公司标识
Data Entry Officer
Karachi Electric
Mar 2014 - Mar 2018 | Karachi, Pakistan

1) Working on SAP.
2) Managed all site activities to facilitate consumers.
3) Coordinating customer care department for consumer billing matters.
4) Taking follow ups from consumers through cold calling.
5) Performed administrative activities.
6) Maintaining logs & reports of recovered dues,
Compile, sort & verify the listed data before uploaded.

学历

Iqra University
硕士, 工商管理硕士学位, MBA‎
Marketing
CGPA 2.6/4
2019
University of Karachi
学士, 贸易学士, B.Com‎
Accounting
CGPA 3.0/4
2013

技能

初学者 Complaint Management
熟练 Conservation Awareness
熟练 Custom Reports
熟练 Delievry Planning
熟练 Email Etiquette
熟练 Handling Assignments
熟练 Production Quality Monitoring
中级 Team Co-ordination

语言

中级 英语
中级 乌尔都语